Healthcare Practice Manager Job at MyCareer+, Chicago, IL

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  • MyCareer+
  • Chicago, IL

Job Description

We're Hiring: Healthcare Practice Manager


We’re seeking a motivated and skilled Healthcare Practice Manager to lead the day-to-day operations of our primary care clinic. As a key leader, you’ll ensure streamlined workflows, outstanding patient care, and the highest levels of staff performance. You’ll play a critical role in creating a positive, efficient, and welcoming environment for both patients and team members.

Key Responsibilities

Staff Leadership & Development

  • Recruit, train, and retain top clinical and administrative talent.

  • Conduct performance reviews, identify growth opportunities, and implement development plans.

  • Foster a culture of collaboration, continuous improvement, and excellence.

Operational Excellence

  • Oversee daily clinic operations, ensuring efficient workflows and timely patient care.

  • Manage staff schedules and clinic attendance to ensure optimal coverage.

  • Ensure compliance with healthcare regulations, standards, and policies.

Exceptional Patient Experience

  • Address patient concerns with respect, urgency, and professionalism.

  • Advocate for patients to ensure their journey meets the highest standards of care.

Facility & Resource Management

  • Maintain inventory levels and ensure medical equipment is functioning properly.

  • Ensure the clinic environment is clean, safe, and conducive to quality care.

Financial Oversight

  • Analyze operational performance and identify areas for improvement.

  • Manage financial operations including intake, banking, and cost control.

  • Drive accountability for achieving financial and operational goals.

Growth & Business Development

  • Support growth initiatives through capacity planning and schedule optimization.

  • Build strong relationships with vendors and external partners.

Compliance & Safety

  • Uphold adherence to all healthcare laws, regulations, and safety protocols.

  • Implement strategies to maintain a safe and effective environment for staff and patients.

Requirements

Required Qualifications

Education & Credentials

  • Bachelor’s degree in Healthcare Administration, Business Management, Nursing, or related field required; Master’s degree preferred.

  • Current knowledge of healthcare regulations, compliance standards, and safety protocols.

Experience

  • 3–5+ years of progressive leadership experience in healthcare, clinical operations, or medical practice management.

  • Proven track record in staff management, including recruiting, training, performance evaluation, and retention.

  • Experience overseeing clinic operations, patient flow, and scheduling.

  • Strong background in financial oversight, including budgeting and revenue management.

  • Demonstrated success in driving operational improvements and supporting growth initiatives.

Skills & Competencies

  • Strong leadership and team development skills with the ability to foster accountability.

  • Excellent problem-solving, decision-making, and organizational skills.

  • Ability to handle patient concerns with empathy, urgency, and professionalism.

  • Proficiency in healthcare software systems (Athena is a plus) and Microsoft Office Suite.

  • Strong communication and interpersonal skills for working effectively with staff, patients, and partners.

  • Knowledge of facility management and vendor relations.

Personal Attributes

  • Results-oriented with a focus on operational excellence and patient satisfaction.

  • Adaptable and resilient, able to thrive in a fast-paced clinical environment.

  • High ethical standards and commitment to compliance and patient safety.

Benefits

What We Offer?

  • Competitive Salary: Reflecting your expertise and leadership.

  • Comprehensive Benefits Package: Health, dental, vision, 401K, and more.

  • Growth Opportunities: Clear pathways for advancement and leadership development.

  • Professional Development: Access to training, certifications, and ongoing learning.

  • Collaborative Culture: Work within a team that values innovation, accountability, and exceptional care.

Job Tags

Permanent employment, Work at office,

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